Minutes of the Circle Working Committee (CWC) Meeting
All India Association of Inspectors & Assistant Superintendents, Posts
West Bengal Circle
Meeting Overview: The Circle Working Committee (CWC) Meeting of the All India Association of Inspectors & Assistant Superintendents, Posts, West Bengal Circle was held at Motijhil,Lalbagh, Murshidabad on 27th and 28th June, 2026 under the Presidentship of Shri Dipankar Sarkar, Circle President. The meeting was attended by the Circle Office Bearers and Circle Working Committee Members representing various Divisions across the West Bengal Circle. The meeting was attended by the Circle Office Bearers, Circle Working Committee Members from various Divisions. The President welcomed all the members and formally commenced the Circle Working Committee Meeting.
Event Photo Gallery
The President reviewed the Action Taken Report on the discussions held during the previous Circle Working Committee (CWC) Meeting. It was recalled that the Association had earlier proposed the introduction of an IP–ASP Role in the APT 2.0 platform. Members were informed that CEPT has accepted the proposal and development is presently in progress. Although several improvements have already been introduced, certain functionalities, including the facility to view SO Daily Accounts, are yet to be incorporated.
The Committee was further informed that, based on the proposal submitted by the Association, the Circle Office, Regional Offices, Divisional Offices and Sub-Divisional Offices will shortly be able to monitor targets and achievements through the APT Portal.
The President also apprised the Committee that a Digital Past Work Verification (PWV) system is under development. The proposed workflow will comprise five systematic stages to ensure greater transparency, accountability and timely disposal of verification cases.
After detailed deliberations, the Committee unanimously resolved to recommend the following improvements to the Directorate and CEPT:
- A common Finacle-based system should automatically generate SMS alerts whenever a customer visits the Post Office with a passbook for any transaction.
- The same system may also facilitate automatic annual interest credit during April every year.
- Passbooks should be authenticated through a unique barcode, with the long-term objective of introducing digital passbooks after achieving complete interoperability.
- SMS alerts should be generated in the customer's regional or local language.
- Branch Offices should be provided with suitable printers instead of only thermal printers to improve service quality.
- Withdrawal transactions should invariably be completed only after successful biometric authentication.
- Regular Vigilance Awareness Workshops should be organized for supervisory officers.
- SB-46 forms should be generated automatically through the system.
- Modification of registered mobile numbers should be permitted only after OTP-based verification of the existing mobile number.
- Aadhaar details, including mobile number and address, should automatically be updated in the respective CIF after successful UID authentication.
The Committee also deliberated on the procedure relating to recovery of financial loss. It was recommended that before initiating recovery proceedings, the provisions contained in Rule 16(B) should invariably be followed. The total amount of financial loss should be clearly indicated in the Charge Sheet as well as in the Final Penalty Order. The methodology adopted for calculating the recoverable amount must also be clearly explained and kept fully transparent.
Members further expressed the view that, as a matter of administrative prudence, issuance of charge sheets immediately before retirement should ordinarily be avoided wherever circumstances permit. Instead, appropriate administrative action may be considered after careful examination of the facts and circumstances of each individual case.
The Circle Secretary observed that, owing to the increasing workload and pressing official responsibilities, a few members of the Circle Working Committee were unable to attend the meeting. It was also noted that certain members remained absent due to unavoidable official engagements beyond their control.
The Committee emphasized that every elected representative bears a collective responsibility towards strengthening the Association. Members were requested to maintain regular communication with colleagues, encourage wider participation in Association activities, and motivate fellow members to actively contribute towards the growth and development of the organization.
The Circle Secretary informed the Committee that the Association is actively pursuing the proposal for allotment of a dedicated Association Room at Yogayog Bhavan. The matter is presently under consideration by the competent authority. Members appreciated the initiative and expressed the view that such a facility would significantly strengthen the administrative functioning and organizational activities of the Association.
After detailed deliberations, the Committee unanimously proposed that the next Circle Working Committee (CWC) Meeting may be organized in North Bengal. This would facilitate greater participation of members from all Divisions under the North Bengal Region and provide an opportunity to address regional issues more effectively.
The Committee further resolved that a separate interaction programme with RMS Members should be organized within the next two to three months. The proposed interaction will focus on issues specific to the RMS cadre, promote better coordination, and further strengthen organizational unity across both Postal and RMS wings.
The Committee deliberated extensively on various service-related and administrative difficulties being encountered by members in the course of their day-to-day official responsibilities. Members shared their experiences regarding operational challenges and emphasized the need for timely intervention by the Association wherever required.
It was emphasized that every Circle Working Committee (CWC) Member should remain easily accessible to Association members within their respective jurisdictions and respond promptly to grievances and service-related issues brought to their notice. The Committee observed that regular interaction with members would further strengthen confidence in the Association and facilitate the early resolution of genuine problems.
The Committee further agreed that Divisional and Zonal Level Meetings with Core Body representatives should be organized periodically. Such meetings would provide an effective platform for identifying local administrative issues at an early stage, exchanging views with members, and recommending appropriate remedial measures to the competent authorities.
The Committee deliberated on various policy matters and service-related issues affecting the cadre. Members placed several suggestions before the Committee with the objective of improving administrative efficiency, strengthening infrastructure, and enhancing the overall working environment in Sub-Divisional Offices.
Members highlighted the urgent necessity of providing reliable Wi-Fi and high-speed internet connectivity in all Sub-Divisional Offices to ensure uninterrupted access to Government applications, web-based services and official communication platforms, including WhatsApp groups used for administrative coordination.
It was proposed that a periodic inter-wing transfer policy between the Postal and RMS wings may be introduced instead of permitting one-way movement. The Committee observed that although many officials seek transfer from the Postal Wing to the RMS Wing, the nature of duties and operational requirements in the two wings are distinctly different and require separate knowledge, skills, and expertise. Therefore, a structured system of periodic transfers between the two wings would enable officials to acquire practical experience in both domains, enhance their professional competence, promote operational efficiency.
The Committee observed that business performance should be assessed on the basis of the total business value generated rather than merely the number of accounts opened. Such an approach would encourage quality business, improve revenue generation and discourage unnecessary opening of multiple accounts.
Members further suggested that, instead of frequently deploying Sub-Divisional Postal Assistants for marketing activities, dedicated Marketing Executives may be posted at the Sub-Divisional level to undertake business development initiatives more effectively.
To strengthen communication and improve monitoring of office infrastructure, the Committee proposed maintaining updated information relating to Sub-Divisional Office infrastructure through structured online databases such as Google Sheets or similar digital platforms.
The Vice-President emphasized that every Sub-Divisional Office should be provided with the minimum essential manpower (SDH + 5 Staff), preferably comprising one Sub-Divisional Inspector (SDI), two Postal Assistants, two Mail Oversears and one Multi-Tasking Staff (MTS), to ensure efficient discharge of administrative and supervisory responsibilities.
The Committee also requested a review of the existing procedure for verification of examination-related documents following the decentralization of the engaging authority, with a view to simplifying the process and reducing unnecessary delays.
The long-pending issue regarding the creation of the remaining Assistant Superintendent of Posts (ASPOs) posts in West Bengal Circle was also discussed. Members noted that although 145 posts had been sanctioned, only 127 posts are presently functional. The Association unanimously resolved to continue pursuing the matter with the Directorate for creation and operationalization of the remaining sanctioned posts at the earliest.
The Committee reviewed preparations for the forthcoming All India Conference. It was decided that the existing composition of delegates approved earlier would continue unless modified by the competent authority.
The Treasurer presented the financial status of the Association and briefed the Committee on the current financial position, subscription collection and other financial matters relating to the Association.
The Committee was informed that the specimen signatures of the Treasurer and the Circle Secretary had already been updated in Bank Account. Divisional Units were requested to regularly monitor the collection of Association subscriptions and ensure their timely remittance to the Circle Account in accordance with the prescribed procedure.
The Treasurer further informed the Committee that the CHQ quota up to March 2026, has already been paid and amounting to ₹25,000, for the next quarterly quota would be remitted during July 2026.
It was also decided that subscriptions from newly enrolled members should be collected up to June 2027 in accordance with the existing guidelines and procedures of the Association.
Members who have already benefited from the Non-Functional Grade (NFG) were requested to voluntarily contribute to the Association Fund in order to strengthen organizational activities and support future initiatives.
The Committee also reviewed the progress and current status of the following matters:
- Non-Functional Grade (NFG) related issues.
- Pending Departmental Promotion Committee (DPC) cases.
- Status of updated Annual Performance Appraisal Reports (APARs).
- Renovation and improvement of Sub-Divisional Office buildings.
- Settlement of pending Travelling Allowance (TA) Bills.
- Reimbursement of official mobile recharge expenses.
Resolutions Adopted
After detailed deliberations on all agenda items, the Circle Working Committee unanimously adopted the following resolutions for further action by the Association:
- To pursue all pending software and technology-related reforms with the Directorate and CEPT, with particular emphasis on system improvements and digital transformation.
- To strengthen organisational unity through greater participation, regular interaction and effective coordination among members at all levels.
- To continue representing all service matters and cadre-related issues before the competent authorities for early resolution.
- To intensify efforts for creation of the remaining Assistant Superintendent of Posts (ASPOs) posts and improvement of working conditions in Sub-Divisional Offices.
- To ensure timely collection and remittance of Association subscriptions while maintaining complete financial transparency and accountability.
- To continuously monitor all pending cadre-related issues, including DPC, APAR, NFG, TA Bills and other establishment matters until their satisfactory resolution.
The meeting concluded with a Vote of Thanks to the Chair. The Circle Working Committee placed on record its sincere appreciation for the excellent hospitality, meticulous planning and outstanding arrangements made by the All India Association of Inspectors & Assistant Superintendents, Posts, West Bengal Circle, which contributed significantly to the successful conduct of the meeting.
